Roles & permissions

Tenelix ships with seven default roles (see Permissions). Tenants can also define custom roles with bespoke permission matrices.

Default roles

The default roles cover most clinic structures:

• clinic_admin — full tenant access
• doctor — clinical workspace + assigned patients
• nurse — check-in, vitals, prescriptions assistance
• receptionist — appointments, patient registration, billing intake
• billing_clerk — billing module, payments, cash-up
• read_only — view-only access for reviewers / auditors

Custom roles

Custom roles are configured via Settings → Roles. Each role has a permission matrix across the 14 permission modules. Permissions can be granted at the granularity of individual abilities (e.g., billing.invoice.issue separately from billing.invoice.cancel).

Roles and billing

Roles govern access, not price. Tenelix bills per active (bookable) provider — the clinicians who see patients — regardless of how many other roles you create. Reception, billing, and read-only staff are included free. See Pricing for the details.